Q&A: Welcome to the Basic Family Mediation Course!

Course Structure and Logistics

Q1: How is the course structured?

A: The course consists of 12 modules, each approximately 3.5–4 hours long. It combines recorded presentations, readings, activities, role plays, and case applications, allowing you to learn at your own pace while engaging with this foundational mediation training.

Q2: What topics are covered in the modules?

A: Key topics include conflict theory, negotiation skills, mediation frameworks, family dynamics, domestic violence, cultural diversity, parenting plans, and various mediation models. Practical skills and foundational knowledge are central to the course.

Q3: What resources are provided during the course?

A: Resources include PowerPoint presentations, recorded lectures, readings, handouts, a glossary of terms, a list of references, sample service agreements, and access to a discussion board.

Q4: Is there a post-course evaluation or follow-up?

A: Yes, Module 12 includes a post-course survey to gather feedback. Additional resources like sample service agreements are also provided to help you apply what you’ve learned.

Technical Issues and Support

Q5: Why can’t I download some of the PDF documents in the course?

A: Due to copyright restrictions, certain PDF documents are not available for download. However, you can still access and view these documents online. Respecting copyright laws ensures we provide access to high-quality materials while adhering to legal standards.

Q6: I’ve completed all activities in a module, but the course isn’t showing as completed. Why is that?

A: This issue can occur due to technical glitches or a browser error. If your progress isn’t updating, please get in touch with Dr. Michael Saini at [email protected]. Dr. Saini will assist you in resolving the issue and ensure your progress is recorded correctly.

Q7: What if I encounter technical difficulties or have questions about the content?

A: You can post questions on the course’s discussion board, which is monitored weekly, or contact Dr. Michael Saini at [email protected] for assistance.

Skill Development and Learning Goals

Q8: Are there opportunities to practice mediation skills?

A: Absolutely! At least 30% of the course involves case activities, reflection exercises, and case-based applications to help you develop practical skills.

Q9: How does the course address domestic violence?

A: Module 6 is dedicated to understanding domestic violence in the context of mediation. It covers risk assessment, dispels common myths, and explores best practices for handling high-risk cases.

Q10: How does the course address diversity and cultural sensitivity?

A: Module 7 explores cultural identities, the cultural iceberg model, and the impact of culture on conflict resolution, helping participants mediate effectively with diverse populations.

General Information

Q11: Will I be evaluated during the course?

A: No formal evaluation is conducted. Upon completing all 12 modules, you will receive a certificate of attendance to acknowledge your participation.

Q12: Who is the course instructor, and what are his qualifications?

A: Dr. Michael Saini is the course instructor. He is a Professor at the University of Toronto, an expert in conflict resolution and family law matters, and has over 200 publications. His extensive experience makes him uniquely qualified to lead this course.